Data Handling & Retention Policy

Data We Store

Account Data

• Email address, name, and profile information
• Account preferences and settings

Assessment Data

• Your responses to career assessment questions
• Assessment completion status and metadata

Resume Data

• Uploaded resume documents
• Extracted information from resumes

Analysis Data

• Generated insights and reports
• Industry and role alignment data

Usage Data

• Platform interaction logs
• Feature usage patterns

Data Retention Periods

Active Accounts

We retain your data while your account is active and you use the platform.

Deleted Accounts

When you delete your account, we will:

• Delete your personal information within 30 days
• Remove uploaded resume documents
• Delete assessment responses and generated analysis

Legal and Business Requirements

Some data may be retained longer if required by law or for legitimate business purposes, such as:

• Compliance with legal obligations
• Resolving disputes
• Enforcing agreements
• Protecting our rights

Data Deletion

User-Initiated Deletion

You may request deletion of your account and associated data at any time through your account settings or by contacting us.

Deletion Process

Upon deletion request:

• Your account will be deactivated
• Personal information will be removed from active systems
• Resume documents will be deleted
• Assessment and analysis data will be removed

Some information may remain in backup systems for a limited period before permanent deletion.

Internal Access Controls

Access Restrictions

Access to user data is limited to:

• Employees and contractors who need it to provide services
• Service providers bound by confidentiality agreements

Security Measures

We implement:

• Role-based access controls
• Authentication requirements
• Audit logging of data access
• Regular security reviews

Resume Data Handling

Storage

Resume documents are stored securely and are not publicly accessible.

Processing

Resumes are processed to extract relevant information for analysis. Original documents are retained only as long as necessary.

Sharing

Resume content is not shared with third parties except as described in our Privacy Policy.

Data Security

We use reasonable technical and organizational measures to protect your data, including encryption, secure storage, and access controls. No system is completely secure, and we cannot guarantee absolute security.

Questions

For questions about data handling or retention, contact: Figuora Labs [Contact information]